About PFC
Our story began in 2007, when Monica and Mike founded M&M Cleaning Service in Butler County. The business grew to serve commercial facilities across Greater Cincinnati.
Under new ownership and rebranded as Pro Facility Care in 2023, we continue that history as a locally owned, family-owned business providing commercial cleaning and janitorial services throughout Hamilton, Warren, and Butler counties.
Why Pro Facility Care?
Your employees, customers, and visitors deserve a clean environment, and the cleanliness of your workplace, or lack thereof, reflects directly on your business. By hiring Pro Facility Care, you’re investing in professionals who have years of experience helping businesses just like yours reduce overhead, mitigate risk, and improve employee satisfaction by delivering quality commercial cleaning services.
A company that puts the customer first.
Pro Facility Care puts the customer at the center of everything we do. We pride ourselves on being truly customer-centric, shaping our comprehensive facility care solutions around your unique needs. Our commitment goes beyond services; it's a partnership focused on ensuring your satisfaction and success.
Our values
With a commitment to excellence, we provide tailored solutions to meet the unique needs of each industry we serve. Our experienced team is dedicated to maintaining pristine environments and ensuring the utmost satisfaction of our clients
Community-Driven
We donate 10% of our net profit to charity.
Extensive Training
Every team member is trained on our cleaning standards and your site-specific checklist before working in your facility, with ongoing coaching to keep quality consistent.
Communication
Our proven process ensures that we meet or exceed your expectations from the first cleaning. We welcome feedback and are fully committed to meeting your needs.
Locally Owned & Operated
Locally owned and operated, we've been serving Greater Cincinnati, including Hamilton, Warren, and Butler counties, since 2007. Based in Mason, OH, we're in the center of our service area and actively involved in our community.
Quality Assurance
Our Quality Assurance Supervisors, Shift Managers, and Training Managers are onsite regularly to ensure that our quality of work meets the Pro Facility Care standard. We will check in regularly to be sure you are happy with our services.
Detailed & Personalized
We work with you to create a detailed cleaning plan specific to your facility. Our teams use a personalized checklist each and every time they clean your space.