Privacy Policy
Last updated: October 21, 2026
Pro Facility Care, LLC ("we," "us") provides commercial cleaning and janitorial services in Greater Cincinnati. This policy explains what information we collect through profacilitycare.com and how we use it.
Information we collect
Information you give us, such as your name, company, email, phone number, and any message you send through our contact form, by email, by phone, or by text. Our website host may also automatically collect basic technical data, such as browser type, device, and pages visited.
How we use it
To respond to inquiries and prepare quotes; to schedule and provide services; to send service, scheduling, and account updates, including by text message if you have agreed; and to operate and improve our business.
Text messages
If you provide your mobile number and agree to receive texts, we may send messages about service scheduling, quotes, and account updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing
We do not sell your personal information. We share it only with service providers that help us run our business (such as website hosting, email, phone and text messaging, and accounting software), and only as needed to perform that work, or when required by law.
Retention
We keep information as long as needed to serve you and meet legal and accounting requirements.
Your choices
Contact us to request access to, correction of, or deletion of your information. Reply STOP to stop text messages.
Security
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.
Children
Our website is not directed to anyone under 18, and we do not knowingly collect their information.
Changes
We may update this policy and will post the new date at the top of this page.
Contact
Pro Facility Care, LLC
9378 Mason Montgomery Rd. Ste. 305
Mason, OH 45040
hello@profacilitycare.com
(513) 334-0566